2021 Fall Conference Artwork

Important Conference Links

General Information
Attendee Registration
Hotel Reservations


Schedule of Events

The Fall Conference is worth up to 9.25 CEUs
 Wednesday, October 6th    
 10:00 AM - 3:00 PM  NCMGMA Leadership Council Meeting
1:00 PM - 6:30 PM  Attendee and Exhibitor Registration
4:00 PM - 5:00 PM 

Opening Session
Listserv Live

  • Helping Your Providers Make the Transition to Value-Based Care
    R. W. (Chip) Watkins, MD, MPH, FAAFP, Community Care of North Carolina
  • Staff Engagement, Retention & Satisfaction Headed Into Q4 & in the Wake of Covid-19
    Jordan Archer, MHA, Charlotte Surgery Center
  • Customer Service in the COVID-era
    Tim Bell, FACHE, FACMPE, MPH, PA, Children's Health of Carolina, PA
  • Updates on Vaccine Policy
    Dee Brown, HR Experts
5:00 PM - 6:30 PM  Welcome Reception
7:00 PM - 10:00 PM  Evening Reception
Sponsored by Curi
 Thursday, October 7th    
7:00 AM - 4:00 PM  Registration Open 
7:00 AM - 8:30 AM  Breakfast 
8:00 AM - 9:00 AM  Welcome and General Session

Leadership: P.I.V.O.T - Leading During Change, Challenge, and Crisis
Mary Kelly, Ph.D.
Disruption is the new normal, and many people struggle during times of chaos. While change is inevitable, times of upheaval are also times of innovation, creativity, and advancement. From her 21 years as a Naval intelligence and logistics officer, Mary help people work through the 6 stages of crisis. True leaders operate in stages 5 and 6.

9:30 AM - 10:15 AM  Refreshment Break with Exhibitors 
10:30 AM - 11:30 AM  General Sessions

Why Leaders Fail & the Prescriptions for Success
Mary Kelly, Ph.D.
Gain insight into behaviors that may be sabotaging the loyalty of your direct reports. Understand why your top talent may not be performing up to their potential. This session will provide a free personalized leadership assessment to identify your leadership strengths and weaknesses.

Lead Thyself
Rich Schlentz

This energetic, thought-evoking, and interactive session will challenge old leadership beliefs. You’ll be encouraged to consider a new mindset that says: success begins with focusing on you. The value of adopting and applying this new belief is: self-engagement and a renewed enthusiasm for the work you do. The learning objectives for this course are:

  • Understand why self-responsibility is the first step to leading others
  • Identify barriers that prevent self-awareness and personal development
  • Apply a courageous self-questioning process to overcome frustrating workplace challenges
11:30 AM - 1:00 PM  Networking Lunch with Exhibitors
1:00 PM - 2:30 PM 

General Session and NCMGMA Annual Business Meeting

Coach for Performance
Rich Schlentz
This energetic, thought-evoking, and interactive session focuses on a fundamental leadership principle you can apply to get the results you desire: Coach for Performance. This experience isn’t only about gaining knowledge; it’s also about making application. You’ll receive insights and tools for unleashing the power of targeted and inspiring coaching. The results are: employee buy-in and accountability, effective communication, improved productivity, and increased profitability. Let’s get to work doing the things that matter. The learning objectives for this session are:

  • They want you: understand the value of effective coaching
  • Learn and practice a proven coaching process as an effective development tool
  • Create a coaching culture for team development
2:30 PM - 3:00 PM  Refreshment Break with Exhibitors
3:00 PM - 4:00 PM  Concurrent Sessions

Weighing the Pros and Cons of Alternative Value-based Care Partnership Vehicles
Aaron D. Cohen, JD, MPhil; Sarah Hughes, Citrin Cooperman & Company, LLP, and
Doral Jacobsen, MBA, FACMPE

This session will present the various strategic alignment options for provider organizations and the key considerations under each model. This presentation will help providers evaluate organizational models through the lens of value-based care and clinical transformation initiatives. We will also dive deeper into the specific alternative payment model contracting considerations, particularly cost and quality components, to help providers position themselves for success under value-based arrangements.

Maintaining a Profitable Practice
Tracey Martin, Partner, Bernard Robinson & Company
Everyday physicians give patients advice on how to stay in shape, how to avoid chronic diseases and how to recover from a health crisis. Keeping their medical practice in good shape so that it runs smoothly and is profitable means forming some good habits of their own as well.  Defining, forming and measuring those good habits usually falls to you – the practice administrator.  In this session, Tracey will lead a discussion on the top good habits required to create and maintain a profitable practice.  
4:00 PM - 5:00 PM  Chapter Roundtable Discussion
6:00 PM - 7:30 PM  Networking Reception
Exhibitor recognition and prizes
Practice of the Year Award presented by First Citizens Bank
 Friday, October 8th    
8:00 AM - 9:00 AM  ACMPE Presentation
8:30 AM - 10:00 AM  Breakfast
9:00 AM - 10:00 AM  Engagement Networking/Hot Topic Roundtable Discussion
10:15 AM - 11:00 AM  Regulatory and Legal Updates
David Sousa, Chief Legal Officer for Curi
11:15 AM - 12:15 PM 

General Session
Payer Panel Discussion

  • Amerihealth Caritas North Carolina
    Peggy Vickery, Interim Director of Provider Network Management
  • BCBS
    Dr. Michael Ogden, Medical Director, Healthy Blue NC
  • Carolina Complete
    Donetta Godwin, Senior Director for Provider Engagement
    Kelly Phillips
  • Wellcare
    Dr. Genie Komives, Chief Medical Officer
12:15 PM - 12:30 PM  Closing Remarks and Bingo Card Giveaway